Moving Into a New Home in the UK? Here’s What You MUST Do About Your Energy on Day One
SaveAmp – Smart Energy for UK Homes
Moving into a new home is exciting, but energy bills can quickly become a nightmare if you don’t take the right steps from day one. Unfortunately, many new homeowners and tenants start off on the wrong foot — often paying more than they should simply because they didn’t know the basics.
This guide explains exactly what to do the moment you move in, how to protect yourself from overcharging, and how to set up your energy the smart way.
1. Take Meter Readings Immediately — Before Anything Else
As soon as you get the keys, the first thing you should do is take your gas and electricity meter readings.
This single action can save you hundreds of pounds.
Why it matters
Energy suppliers often estimate your first bill. If you don’t provide readings, they assume high usage and charge you incorrectly. Later, proving your actual usage becomes difficult — and some people end up stuck paying for energy they never used.
Steps to take
- Take a clear photo of each meter (gas and electric).
- Write down the readings and the date you moved in.
- Send the readings to your supplier as soon as you know who they are.
- Keep the photos saved — they are legal proof.
2. Ask Where the Meters Are Located — Don’t Assume Anyone Knows
This is one of the biggest surprises for new tenants and buyers:
99% of energy suppliers do NOT know where your meters physically are.
Landlords, letting agents, or previous owners must show you the location. If they don’t, finding it later can be a hassle — especially in flats or communal buildings.
Before moving in, ask:
- “Where is the gas meter?”
- “Where is the electricity meter?”
- “Is the meter inside, outside, or in a shared cupboard?”
- “Is the property on a smart meter?”
Knowing this early prevents confusion, missed readings, and billing issues.
3. Find Out Who Your Current Supplier Is
When you move in, you automatically join the existing supplier until you choose to switch.
This might be costly, but it’s temporary.
To find out your supplier:
- Check any welcome letters left behind
- Ask the landlord or previous owner
- Use the “Find My Supplier” online services
- Look at the fuse box area for stickers
Once you know the supplier, you can start setting up the account.
4. Ask for the Cheapest Tariff
When you call your supplier, do not rush the call. Ask the agent to explain:
- The tariff name
- Unit rate (price per kWh)
- Standing charge
- Any exit fees
- Contract length
- Direct debit requirements
Transition:
However, many people make the mistake of focusing only on the estimated monthly payment. Instead, you should pay attention to the unit price and the standing charge because this is where the real cost lies.
A low monthly payment can still hide expensive unit rates. Meanwhile, a higher monthly payment with good unit rates often results in consistent long-term savings.
5. Direct Debit Isn’t a Trap — It’s a Tool That Saves You Money
Some people fear direct debit because they think the energy company will “take too much.” That’s not how it works.
Why direct debit is beneficial
- It usually gives you the lowest unit rates
- You can request a custom monthly amount at the start
- You can adjust payments once you understand your usage
- You gain more control over budgeting
- It reduces the risk of falling behind on bills
Most suppliers allow you to say:
“Set my direct debit to £XX for now, and I will increase it once I know my usage.”
This is completely normal and often recommended.
6. Your Energy Bills Should Be Your Third Priority
Many households don’t realise how important energy bills are until they’re in debt. Therefore, it’s essential to follow a simple priority structure when budgeting:
1. Mortgage or Rent
2. Council Tax
3. Energy Bills
Energy debt grows fast if ignored. It can impact your credit, your financial stability, and even your mortgage application if things get serious.
7. Most Energy Companies Are Understanding — But You Must Take Responsibility
If you struggle, suppliers want to help you. They can offer:
- Affordable payment plans
- Temporary breathing space
- Emergency credit on smart meters
- Energy-saving advice
- Tariff reviews
- Payment holidays (in rare cases)
However, you must take action early. Avoiding the bill or ignoring letters only makes the situation worse.
8. SaveAmp’s Quick Checklist for New Movers
Use this list the moment you arrive at your new home:
✔ Take gas and electricity meter readings
✔ Photograph the readings clearly
✔ Ask where the meters are located
✔ Find out your current supplier
✔ Contact the supplier within 48 hours
✔ Request the cheapest tariff
✔ Confirm unit rates and standing charges
✔ Set up a direct debit amount you’re comfortable with
✔ Ask about smart meter availability
✔ Monitor your usage for the first 3 months
Conclusion
Setting up your energy correctly from day one can save you money, stress, and unexpected bills later. By taking meter readings, understanding your tariff, and managing your payments wisely, you lay a strong foundation for financial stability in your new home.
